F A Q
What type of files can I send to SKLA?

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing: vector files (e.g. EPS or PDF)

  • 300 DPI or higher
  • use black (100% K)
  • for fine lines and text smaller than 9pt, use black (100% K) onl
What color mode should my files be?

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

You should always start and finish your designs in CMYK color mode.

What resolution should my file be?

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

We only accept 300 dpi files and no less.

How should I set up my bleed?

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125″ inside the cut-line.

  • The bleed for Standard Products is 0.125″.
  • The bleed for Booklets and Presentation Folders is 0.25″.
How can I make sure my blues do not come out purple?

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

What is rich black and how can I get it?

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

We recommend using

C 60 M 40 Y 40 K 100

This will give you a deep, dark, rich black.

Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.) call for the following color values:

C 100 M 100 Y 100 K 100

What is the difference between Long Edge Binding and Short Edge Binding?

Long Edge Binding means the finished book is portrait, Short Edge binding means the finished book will be landscape. For our short run quantities 25 – 200, only Long Edge binding is available.

Can Digital Letterheads be imprinted on?

Digital Letterheads can be imprinted on using some inkjet printers, however we strongly suggest that you test your specific application and printer. When excessive pressure is applied with a rigid object, imprinted areas may scratch or flake off. For best results, low ink coverage is recommended. Digital Letterheads are not recommended for laser imprinting applications.

What is the turnaround for a mailing?

Printing takes approximately 2-3 days and addressing and delivery to the PO adds an additional day.

What is the turnaround for presorted standard mail?

The Post Office does not guarantee delivery on any mail other than overnight express. Most of the mail processed by SKLA does go through the mail system faster, and we have seen mail hit the end user within 2-5 days. However, the post office states that it can take up to 10 mailing days to be delivered. There is not delivery tracking available for Presorted Standard.